Shipping & Delivery Policy
Shipping Policy
We are dedicated to ensuring your reborn baby doll arrives safely and on time. Please read the details of our processing and delivery times below.
🕒 Order Processing Time
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All orders are processed within 1–3 business days.
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Each reborn baby doll is handcrafted after you place your order to guarantee every detail is perfect.
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The painting and finishing process usually requires 1–3 business days before shipping.
❓ How will I know my order has been shipped?
Once your order is dispatched, we will send you a shipping confirmation email with a tracking number. You can use this number to monitor your package in real time.
We appreciate your patience—your reborn baby doll is a piece of art, and it’s worth the wait.
🌍 Shipping Countries & Estimated Delivery Time
We offer worldwide shipping to most countries and regions. Delivery times may vary depending on your location and local customs clearance.
| Region | Processing Time | Delivery Time | Carrier Options |
|---|---|---|---|
| United States | 1–3 business days | 5–10 business days | FedEx, UPS, DHL |
| Canada | 1–3 business days | 7–12 business days | FedEx, UPS, DHL |
| United Kingdom & Europe | 1–3 business days | 7–12 business days | FedEx, UPS, DHL |
| Australia & New Zealand | 1–3 business days | 8–14 business days | FedEx, UPS, DHL |
| Other Countries (Asia, Middle East, South America, etc.) | 1–3 business days | 5–10 business days | FedEx, UPS, DHL |
📌 Important Notes
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Delivery times are estimates and may be affected by customs clearance, local courier delays, holidays, or peak sales events.
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Once your package arrives in your country, you can continue tracking it with the local courier using the provided tracking number.
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Shipping times do not include processing time.
🚚 Tracking Your Order
After shipment, you will receive an email with your tracking details. Please allow up to 48 hours for the tracking information to update.
🔄 Change of Address
You may contact our customer service team before your order has been shipped to update your shipping address.
Once the order has been dispatched, we are unable to change the delivery address.
👶 About Full Silicone Babies
Please note: Full silicone reborn dolls are designed to be closer in weight to real babies. Because of this, the shipping cost may be slightly higher. The final shipping fee will be calculated based on the price and weight of the full silicone doll you purchase.
We sincerely apologize for any inconvenience and appreciate your understanding.
📦 Multiple Items in One Order
If you purchase more than one item, your order may be shipped in separate packages.
If you receive only part of your order, please don’t worry—your remaining items are still on the way.
📩 Contact Us
Still have questions that weren’t answered above?
👉 Click here to contact us – our support team will be happy to assist you.
🚚Shipping Partners
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